Frequently Asked Questions

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When can I book The Polo Cottage?
Please visit our Book Now page to see our availability calendar —secure your dates early, especially during peak equestrian and golf seasons (Augusta National).

What is your minimum stay?
Minimum stay requirements are generally 2 nights, but may vary depending on the season and local events. Please check the booking calendar for specific dates.

What is the rental application process?

Guests will submit a rental application via Zillow. The application fee is $35 (subject to change) and covers background, credit, and income verification. Once approved, you’ll receive a lease agreement to review and sign electronically.

The dates I want are not yet available.

Please send us a message and we will confirm if the property is available for your desired dates.

Why do the fees vary on different booking platforms? 

Airbnb and our website’s booking platform automatically add booking fees, so totals may vary by booking method. For the best available rate, email us to arrange your stay directly with a lease agreement.

Where is the property located?
The Polo Cottage is located in Aiken, just off Whiskey Road and Silver Spur Road in the quiet Aiken Estates neighborhood. Just a short drive from downtown, equestrian venues, golf courses, and local attractions. See the map below. For the privacy of our guests, we do not disclose the address until the booking is confirmed.

How close are you to equestrian venues and polo fields?
We are conveniently located within a 10-minute drive of downtown and many of Aiken’s top equestrian facilities, including Bruce's Field, Whitney Polo Field, Hitchcock Woods, and the historic Aiken Training Track, making it an ideal stay for riders, spectators, and event guests.

What amenities are included?
Guests enjoy a fire pit, wine storage, Nespresso + Keurig machines, 65-inch smart television, designated work spaces, shower products, towels, cooking utensils, pots and pans, and a water + ice maker, fully fenced yard, and thoughtfully curated interiors designed for comfort and style.

Is the home fully furnished?
Yes, the home is fully furnished with a blend of antique, vintage, and modern pieces curated by the owner.

Can I get early check-in or late checkout?
When available, we offer early check-in and late checkout as add-ons through our experience platform here.

Parking
There is plenty of free parking available on the street and in the driveway. 

Is there a fireplace?
Yes, there is a fireplace at the property. However, it is decorative only and is not operable for guest use. For safety reasons, fires are not permitted in the fireplace. Battery-operated candles are provided so you can still enjoy the cozy ambiance during your stay.

Yes! Through our partnership with The Host Co., guests can book curated experiences such as horseback riding, polo lessons, fox hunt experiences, private dining, and wellness services.  Learn more here.

How do “request” items work?
Items labeled “Request” are not charged until approved. Once confirmed, you’ll receive an “Item Approved” email before any charges are processed.

What is your cancellation policy?
Cancellation policies vary depending on the platform and booking terms. Please review the policy at the time of booking.

Is smoking allowed?
No, the Polo Cottage is a non-smoking property. This includes anywhere within 15 feet of the property, including the outside patio. 

Are events or parties allowed?
To preserve the home and guest experience, parties and large events are not permitted without prior written approval.

Do you allow pets? 

Yes, we welcome well-behaved, house-trained dogs.

Who is this property best suited for?
The Polo Cottage is perfect for equestrian enthusiasts, golf travelers, couples, small groups, families, and anyone seeking a charming, elevated stay near downtown Aiken.

What makes The Polo Cottage unique?
Every detail has been thoughtfully curated by the owner with an equestrian-inspired, English countryside aesthetic—blending history, design, and comfort into a one-of-a-kind stay.

Do you offer discounted stays?

Yes, we offer discounted rates for extended stays of 28 days or more. For shorter stays, we occasionally share seasonal promotions and exclusive offers—be sure to subscribe to our newsletter here to be the first to know about local events, special promotions, and upcoming discounts.